Cardisoft SA is one of the most well known companies in Greece in the development of new and innovative software solutions.

Since 1998, Cardisoft SA focused its resources in the development of software solutions and specifically in the production of an Integrated Administration Information System for University Institutes. Today, Cardisoft SA is the most experienced company in the development of software solutions for the Universities and Technological Institutes and has acquired more than 85 % of the market in Greece.

In November 2003 Cardisoft SA has implemented an ISO9001:2000 quality system for the “Development and implementation of informatics and telecommunication project and services”.

At the same time, Cardisoft SA has been investing resources and effort in the development of Computer Telephony Integration (CTI), Interactive Voice Response (IVR), Unified Messaging solutions and Intelligent Recording Solutions as part of its business strategy.

Cardisoft SA has set the following strategic targets:

Cardisoft’s geographical expansion to European markets.
The development of innovative, edge - technology software solutions.

The key categories of software solutions are the following:

MESSAGEmanager Unified Messaging Solutions:
Enterprise Fax Server
Unified Voice Mail
SMS gateway
TTS/ASR Email processing
MS Exchange/Outlook integration
Domino/Lotus Notes Integration
SAP Integration
Web Integration
Oracle Integration
Postscript/PCL/PDF Interpreter
3rd Party Applications Integration
TDM & IP telephony support

Aheeva Call/Contact Center solutions:
Inbound Call Routing
Outbounddialing (Preview, Progressive, Predictive, Broadcast)
Call Blending
Real-time & Historical Reporting
Softphone
Quality Monitoring
Workforce Management
Call Scripting
IVR
Conferencing, Coaching, Silent Monitoring

Cardisoft Voice Portal Solutions:
DTMF & Speech Integration
Automatic Speech Recognition
Natural Language Understanding
Text To Speech
Speech Verification
Email On Demand
Fax On Demand
SMS On Demand

Cardisoft IVR Applications:
VoiceStudent
VoiceAttendant/ Voicemail
Voice Government
VoiceRoutes
VoiceCommerce
VoiceTicketing
VoiceBanking
VoiceAlert
VoiceInfo
Custom IVR applications

Verint Ultra Intelligent Recording Solutions:
Transaction management
Quality Monitoring
Customer Experience Management
Workforce Optimization
Screen Recording
Agent Coaching & Training

Cardisoft eUniversity Platform- The integrated Electronic University Management Platform:
Cardisoft UniAdm – Web-based access control application of Academic Institutes to databases
Cardisoft File Manager – Document Management Application
Cardisoft StudentsWEB – Web portal for student applications
Cardisoft ClassWEB - portal for teacher applications
Cardisoft VoiceStudents – Voice portal for student applications
Cardisoft iKiosk – Infokisok for student applications
Cardisoft Time Table – Schedule Management Application
Cardisoft Report Generator – Report Management Application
Cardisoft reporting Suite – Statistics Management
eLearning – Applications and services of electronic learning
Cardisoft Human Resources Management System

Kontakt

CARDISOFT SA
Development of Software and Information Technology Solutions
60 Monastiriou str., 54627,
Thessaloniki, Greece
Tel.: +30 2310 567840,
Fax.: +30 2310 514220
www.cardisoft.gr
email: info@cardisoft.gr

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